About
I paid these companies too. That's why EITRI exists.
I have been on your side of this. I have hired developers and software agencies, for myself and for businesses I have worked in. It was bad.
The work was dreadful. The communication was worse. I paid, and then I was the one doing the chasing, waiting weeks for a reply from people who already had my money. I asked for a refund and got silence. Nobody cared once the invoice cleared.
I tried the cheap way too. Sign up, pay monthly, and get something clever that has never read a word your business wrote. It does not know your prices, your terms, or what you say when somebody asks if you can come out this week. So it answers like a stranger, and your customer can tell. The only way round it is somebody sitting down and teaching it your business, and that is weeks of work nobody is going to do for you.
I have also watched the other side of it. Somebody needs a simple answer, so they email one office, who email another department, and everybody waits a day for something that took a minute to look up. That is not a people problem. Nobody should be a messenger.
So this is all we do. One agent, for one business, built on how that business actually works. We do not rent bots by the month.
The agent that got in touch with you on this site is mine. Same build, same way, running on my own business before I ever sold one. Nothing here is theory and nothing here is a demo of somebody else's software.
That is why the prices are on this page instead of behind a call. Why you hear from us every day while we build, and why you can message your own agent yourself long before anyone asks you to be happy with it. Why every account is opened in your name, and every login ends up with you. Every rule on this site is the opposite of a bad experience I actually had.
It is also why the refund answer here is okay instead of an argument. Any time before you take delivery, you get your money back. No fight, no forms, no weeks of silence. Not because it is generous, but because it is the plan. This company only grows if you are happy. Happy customers come back, and they bring their friends.
I understand the skepticism. I had it too, and I earned mine the expensive way. So everything here is upfront. What we do, what it costs, and what happens if it goes wrong. You will never have to chase us.
— Igor
Founder, EITRI